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FAQ

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Do you provide International delivery?

 

We currently offer delivery to UK Mainland Only.

Please contact us if you would the products to be shipped to other than UK.

 

How do I return an item?

 

Please contact us through info@xplandirect.com and use 'Return plus your invoice number' within 30 days of your purchase, we will send you the return form and guide you to return the unwanted item.

 

Please refer to 'RETURNS' for more information on this page.

 

What is your returns policy?

 

We are proudly to offer a 30 days returns policy.

 

What are your delivery options?

 

We will post your items via Royalmail 2nd Class or other major parcel delivery companies accordingly to the size of your purchase.