We offer FREE shipping thoughout UK mainland on all items.


Unless specially specified:


Your item will be carefully packed and dispatched within 24 hours (Monday-Friday) of receiving payment.


Your order should reach you within 2-3 business days.


Your item will be posted via Royal Mail 2nd class or other major parcel delivery companies depending on the size of the package. 





If you are not happy with your item please contact us so we can help to resolve the issue.


If the item needs to be returned please send in the original packaging within 30 days.


Goods must be returned postage paid.


We will refund the purchase price by the same method as the payment was made.


Unfortunately the postage and packaging will not be refunded.


If your item is faulty or we have sent you something different to what you ordered, please accept our sincere apologies, please return it to us within 30 days and we will give you a full refund or replacement.

X Plan Direct is a direct sales ...

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